Metrics · Activation · Product · Monthly · minutes

Time to Value

The average elapsed time between signup and a user first experiencing the product's core value.

Formula

Sum of (time of first value event - signup time) / Number of users

How to measure

Timestamp signup and the first occurrence of the defined value event per user, then average the elapsed duration across a cohort.

Why track it

Reducing time to value is one of the highest-leverage changes a team can make to lift activation and early retention simultaneously.

Example

A design tool cuts average time to value from 18 minutes to 2 minutes by pre-loading a sample project on signup.

Time to Value — Growth metric · Cofounderbase