Metrics · Activation · Monthly · hours

Signup-to-Activation Time

The average time between account creation and a user reaching the defined activation milestone.

Formula

Sum of (Activation timestamp - Signup timestamp) / Number of activated users

How to measure

Timestamp signup and the activation event for each user, then average the elapsed time across all users who activated in the period.

Why track it

This metric tracks whether onboarding changes are actually speeding up the path to activation over time.

Example

A team cuts signup-to-activation time from 4 days to 6 hours after simplifying the initial setup flow.

Signup-to-Activation Time — Growth metric · Cofounderbase